General < Marketing < Business & Economics on Simon & Schuster UK | James L. Heskett

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James L. Heskett Business & Economics Marketing General

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Books 1 - 2 of 2

Service Breakthroughs

Service Breakthroughs

James L. Heskett

Trade Paperback

£14.99

Service Profit Chain

Service Profit Chain

W. Earl Sasser Jr., Leonard A. Schlesinger, and James L. Heskett

eBook

£11.99