Available For Sale Now (48)

Direct (3)

General (41)

Industrial (1)

Multilevel (3)

Research (4)

Telemarketing (2)

A. Parasuraman (1)

Alex Simonson (1)

Alvin P. Lehnerd (1)

Barry H Cohen (1)

Bernd H. Schmitt (2)

Charles L. Colby (1)

Dan S Kennedy (1)

Daniel Acuff (1)

David A. Aaker (2)

Debbi J. Karpowicz (1)

Edward Keller (1)

Esther Spina (1)

Everett M. Rogers (2)

Francis J. Gouillart (1)

Frank Lane (1)

Gary Goodman (1)

Gary Schwartz (1)

Gene Pressman (1)

George Simmel (1)

James L. Heskett (1)

Jennifer Moranz (1)

John Emmerling (1)

John K Waters (1)

John Lester (1)

Jonathan Berry (1)

Judith C. Tingley (1)

Juliet B. Schor (1)

Karen Ritchie (1)

Lee E. Robert (1)

Leonard L. Berry (2)

Lisa Johnson (1)

Marc H. Meyer (1)

Mary Christensen (1)

Michael R. LeGault (1)

Nancy Michaels (1)

Noah Kerner (1)

Patricia Martin (1)

Patrick Hanlon (1)

Paula Peters (2)

Peggy Anne Salz (1)

Peter Sealey (1)

Robert H Reiher (1)

Robert K. Merton (1)

Si Dunn (1)

Stephan Schiffman (3)

Steve Encell (1)

Steve Slaunwhite (1)

Steven C. Wheelwright (1)

Steven M. Cristol (1)

Steven P. Schnaars (1)

Thomas Elliott Young (1)

Valarie A. Zeithaml (1)

Venkat Ramaswamy (1)

Wayne Christensen (1)

William H. Davidow (1)

Everything® (3)

eBook (48)

Trade Paperback (3)

Free Press (24)

Adams Media (10)

Everything (6)

Simon & Schuster (2)

Atria Books (2)